1. Who we are
This website is operated by ASRock Studios
(trade name), a digital products business run by
Parth Kalla as an individual seller of Unreal Engine plugins and related services.
Legal name: —
Location: Jaipur, Rajasthan, India
Email: [email protected]
Phone: +91 8209205819
GSTIN:
2. Information we collect
- Discord login: user ID, username, display name, avatar, and email (when shared by Discord) for authentication and license delivery.
- Checkout: billing name, email, phone, and transaction details processed by PayPal. We do not store full card or UPI credentials on our servers.
- Support & contact: information you send via email, WhatsApp, Discord, or our contact form.
- Technical data: IP address, browser type, and basic usage logs for security, fraud prevention, and service improvement.
3. How we use your information
- Authenticate your account and grant access to purchased downloads.
- Process payments and send purchase, renewal, and support-related emails.
- Provide customer support and respond to inquiries.
- Prevent abuse, enforce license terms, and comply with legal obligations.
4. Sharing with third parties
We share data only as needed to operate the service:
- PayPal — payment processing (see PayPal’s privacy policy on their website).
- Discord — OAuth login and optional community roles.
- Email delivery — transactional messages (purchase receipts, download links).
- Legal requirements — when required by law or to protect our rights.
We do not sell your personal data to advertisers.
5. Cookies & sessions
We use session cookies to keep you logged in after Discord authentication. You can clear cookies in your browser; you may need to sign in again.
6. Data retention
Purchase and account records are retained for as long as needed to provide licenses, support, tax/accounting compliance, and dispute resolution.
7. Your rights
You may request access, correction, or deletion of personal data we hold, subject to legal and licensing obligations. Contact us at [email protected].
8. Contact
Privacy questions: [email protected] · Contact page